Terms and Services
Welcome to FoodishBD! These Terms and Services govern your use of our food delivery service within the Daffodil International University area. By using our services, you agree to comply with these terms.
1. Eligibility
To use FoodishBD, you must be at least 18 years old or have permission from a legal guardian. You agree to provide accurate information when creating an account or placing an order.
2. Services Offered
FoodishBD provides a platform for users to order food from listed restaurants and vendors. We act as an intermediary between customers and vendors to facilitate smooth transactions and deliveries.
3. Ordering and Payment
- Orders can be placed through our website or mobile application.
- Payments must be made via accepted payment methods at checkout.
- Once an order is confirmed, it cannot be modified or canceled unless specified otherwise.
- We reserve the right to refuse service or cancel an order if fraudulent activity is suspected.
4. Delivery Policy
- Deliveries are available within the Daffodil International University area.
- Estimated delivery times are provided but may vary due to traffic, weather, or vendor preparation time.
- Customers must provide an accurate address and be available to receive the order.
- If the customer is unavailable at the time of delivery, the order may be canceled without a refund.
5. Refund and Cancellation Policy
- Refunds are only available for orders that are undelivered due to system errors or vendor unavailability.
- If an incorrect or damaged item is received, customers must report the issue within 24 hours for resolution.
- Cancellations requested after order confirmation may not be eligible for a refund.
6. User Responsibilities
- Users must use FoodishBD for lawful purposes and refrain from fraudulent activities.
- Any misuse of the service, including false orders or abuse of our staff, may result in account suspension.
7. Liability Disclaimer
- FoodishBD is not responsible for food quality, preparation, or allergens in meals provided by vendors.
- We are not liable for delays or failures caused by external factors such as weather or technical issues.
8. Modifications to Terms
We reserve the right to update these terms at any time. Continued use of our service after changes are posted constitutes acceptance of the updated terms.
9. Contact Us
For any questions or concerns about these terms, please contact us at:
FoodishBD
By using our service, you agree to these Terms and Services.